Fibre fee

Saffy1985
Visitor

‎02-11-2022 05:11 PM

I am looking at getting fibre 500. I currently have fttp from BT so no work needs doing but they still want to charge £30 and don't know why.

Anyone advise or know how to get round this please seems ridiculous 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎02-11-2022 05:55 PM

Hello @Saffy1985 ,

Welcome to the community,

Have you checked what EE can offer, it will also depend on the speed you can get:

https://broadband.ee.co.uk/availability

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Mustrum
EE Community Star
EE Community Star

‎02-11-2022 07:00 PM

@Saffy1985   It is EE's standard set up fee on all full fibre products.

Make sure you remember your EE mobile number so you get the extra data and discounted broadband fee.