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FTTP Ping quite high 17ms when was on Bt I remeber lower pings of around 5ms?

novagaming
Explorer

 

 

speedtest.pngspeeed2.png

I returned to EE after Virgin Media's failed promises, so I am now on Full Fibre using my own Netgear R300 on the 900Mb line. However, I am getting lower pings than Virgin's 30ms, but it's still in the 17ms–25ms range. I am hard-wired into my router. The router doesn't have QoS services, which could be hampering performance compared to other routers. I am wondering I am using the old BT Home Hub username and password; has BT changed that? I remember when I used to be on BT it was around 2ms to 15ms.

Obviously, as I am using my own Netgear router, support probably won't answer questions, but I'm wondering if anyone else can shed some light. The ONT was here from before when I was on BT FTTP, so the Virgin connection was old hybrid fibre, but Openreach called out and activated it in a day.

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

What do you get from ping bbc.co.uk ? I get 13ms from that Speedtest.net but only 5ms from ping.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

To be fair it’s quite good

 

IMG_6251.jpeg

@novagaming   is it any better, or worse if you ise the EE or BT router if you still have it?

Are you using a VPN?