31-03-2025 04:19 PM
Does anyone know how I can get through to someone at EE to report that their external broadband box has fallen off the wall and there are exposed wires. Tried through app and it is not helpful and keeps sending me links to the same place.
Solved! See the answer below or view the solution in context.
31-03-2025 05:15 PM
@Andy2506 : Try calling CS on the Freephone no. (Opt 2) in my sig.
31-03-2025 05:15 PM
@Andy2506 : Try calling CS on the Freephone no. (Opt 2) in my sig.
31-03-2025 05:22 PM
@Andy2506 you could follow the steps in the Help pages.
If you need help with your broadband, text HELP to 66033
If you need help with your landline, text PHONE to 66033
Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
150
0330 123 1105