13-09-2022 12:11 PM
Is there a charge for an engineer appointment
13-09-2022 12:19 PM
For what purpose? There is certainly a charge if a fault is found within your premises:
• Engineer Visit - this charge will apply if an engineer is required to visit your property to investigate a broadband fault, and it is identified that the cause is through damage or a fault within your property, and not a fault on the BT or EE Network £50.00
Otherwise there could be a charge for New line engineer visit or Broadband set-up fee if this is not waived as part of the price of your installation.