@NOYDB1 There are a couple off points to from the link below, the time it takes for you to pay the bill, it getting cleared as VM happy and then they issue that it's all done and producing that final bill showing so, then also now you can go to the EE Switching team for them to scrutinise that Bill and agree it was all done correctly, if all happy that final amount is paid as a credit to your account, so let's say the whole £300 and you are paying £30/month that's 10 months off NO payments, if you wish to get the whole payment back to you transferred back you have to now get the EE Switching team and a Manager to agree that payment back to your EE method of payment that they do prefer to be by Direct Debit....
Would say you are looking at a couple off months from when you square away VM to getting it all back AND that is if it all goes to plan and EE do agree to it all, so look carefully at the link below.....
https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit?
