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EE

daveedge
Visitor

‎04-04-2025 07:53 PM

EE broadband in my experience is really poor always dropping out. Don't know how they get away the the big claims they make in the advertisements!

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎04-04-2025 08:37 PM

@daveedge  still waiting on my first drop out and I’ve been a EE broadband customer for around 6 years now.   Have you ever raised this issue with customer support?  Has an engineer ever been out to look at the issue?       Is this via a phone line or fiber to your home ? 
 
 Out of curiosity what claim are you on about with the advisement? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

‎05-04-2025 01:53 PM

I have been with them for nearly 30 years and only once did a whole area lose network, including shops etc, but that was down to open reach having to do a repair, otherwise just like @Chris_B , never had a problem, so please explain more what is going on, so that we may be able to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.