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Community Activity
Landline base unit answer phone vs. 1571 conflict
Hi, we are on 900mb full fibre and have a BT landline unit (model. X56-f75tam) plugged into the EE router and seem to have a conflict with the base unit answerphone and 1571.I'd checked the number of rings on 1571 which is set to 10 and have set the...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Unable to upgrade
I’m trying to upgrade my phone this morning, I’ve been getting messages stating I’m eligible so went to the app, I’ve tried talking upgrade and each time it’s comes up with the message this service isn’t available or that this function isn’t supporte...
Resolved! Overcharged since Inflation price increase?
MyEE says my contract is now £46.91 inc vat per month (X2), this was up from £41 original contract price. This is exactly 14.4% more, so seems to be correct.Except, my bill has risen to £51.25, which actually an increase of 25% exactly.There are no e...
Frequent HH20C Smart Hub 5G dropouts
I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...
Sin swap
Hi i’m having issues with my sim so i bought another and wondering if i can do like a sim swap?Thanks
Macbook pros
Does anyone have any idea when EE may restock macbook pro’s?I’m wanting to get one through EE since everything I have currently is also through EE. Or even if there’s macbook air’s that are getting restocked at some point please let me know, but i’d ...
New EE TV Box Pro finding no channels in Internet Mode
Hello, I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc. The box is 100% connecte...
Web site and app is so poor, never works, (This service isn’t working right now)
I change to EE over two months ago from BT the network is brilliant the broadband is brilliant but the app and the website is diabolicalIt's patheticPlease don't tell me to call the service centre because a lot of people online are saying the same th...
Unable to make ir receive calls when roaming
I checked my ee app before going overseas and was told I was set for roaming. On arrival in Oman I received two texts, the first telling me of costs if I used local carrier Omantel, which I am connected to.The second invited me to buy a package for ...
