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EE price increase for existing broadband customers after the 2 year contract end

sachaudri
Explorer

I am disgusted with EE as I worked for BT for nearly 35 years.

They are rewarding new customers by giving them better deals than an existing broadband customer whose 2 year contract has ended.

Theoretically, you are a new customer, so why do they not offer me, a new customer theoretically a better offer than "New" customers.

I understand the logic behind attracting new customers but surely losing existing customers should also be a top priority for EE.

I got quotes from top Broadband providers like Virgin, O2 and they were much cheaper for speeds of 900Mb/second.

I unfortunately decided to stay with EE, whi

10 REPLIES 10

@Broxie21 Do not think sky has the no mid term price increase every 1st April, but you may wish to double check that is the case. Will be detailed in any e-mail and in there contract to you! EE does not like to lose customers to other ISP's but it's purely a matter of Principal, leave / stay is all up to you! Better you move to Full Fibre anyway before the PSTN switch off in Jan 2027, no doubt EE would have been looking to do so with you also eventually!