EE price increase for existing broadband customers after the 2 year contract end

[sachaudri]

I am disgusted with EE as I worked for BT for nearly 35 years.

They are rewarding new customers by giving them better deals than an existing broadband customer whose 2 year contract has ended.

Theoretically, you are a new customer, so why do they not offer me, a new customer theoretically a better offer than "New" customers.

I understand the logic behind attracting new customers but surely losing existing customers should also be a top priority for EE.

I got quotes from top Broadband providers like Virgin, O2 and they were much cheaper for speeds of 900Mb/second.

I unfortunately decided to stay with EE, whi

[JimM11]

@Broxie21 Do not think sky has the no mid term price increase every 1st April, but you may wish to double check that is the case. Will be detailed in any e-mail and in there contract to you! EE does not like to lose customers to other ISP's but it's purely a matter of Principal, leave / stay is all up to you! Better you move to Full Fibre anyway before the PSTN switch off in Jan 2027, no doubt EE would have been looking to do so with you also eventually!

[SL1973]

Been with EE for 2 years paying £70+. My renewal price was a whole £1 cheaper and when I threatened to leave the best they could offer was £55. New customers are being offered much cheaper prices so this nonsense about them offering the same new customer price to existing customers is actually incorrect.

Went with equivilent Sky wifi 7 (1.6Gbps) package in the end for half the price. As soon as the switch was made EE retention team swing into action of course. All too late.

[shakey19811]

just tell em your moving to anther company pick anything that isint in the bt group