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EE parental controls via website?

davejbur
Visitor

Just been forced to moved from PlusNet to EE due to wanting to keep our home phone number. Trying to add back the site restrictions (parental controls) we had made under PN, but it seems it's impossible without downloading the app, and that seems to be hit and miss according to many posts on here.

With PN, it was just a case of logging in to the account online and adding/removing categories/sites. Why does EE (same parent company!) want you to download yet another app to do the same thing?! Is there really no way of adding restrictions more simply?

Only been with EE 2 days and not impressed so far...

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

With EE you must use the EE app to use parental controls. It can't be done on the EE router itself or in your EE online a/c (unlike PN).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Maestro
Maestro