Community Activity

iPad automatic connection to EE

HelloAfter some technical support in relation to EE hotspot connection.Are there any circumstances where an iPad could automatically connect to an EE hotspot without a user manually connecting it. Ie going in to the WiFi settings and selecting  to co...

K_Wils by Visitor
  • 1 Views
  • 0 replies
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Re: EE website and app is unusable slow, total rubbish

EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...

RiaWoody by Explorer
  • 4748 Views
  • 46 replies
  • 79 Helpful

Resolved! Wrong email address on my EE account

When I went onto fibre, EE misspelt my email address.  It means I have not been able to view my bills since last November.   I've rung EE several times but they seem unable to fix it.   The last time I rang, the battery ran out on my phone so I was c...

Ray-Carol by Investigator
  • 369 Views
  • 10 replies
  • 6 Helpful

TV Guide

Can the programme information/preview be turned off in the TV Guide?  It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.

Merluzzo by Explorer
  • 125 Views
  • 6 replies
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Resolved! Switch 2 preorder says out of stock

I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...

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HarryS74 by Explorer
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  • 4 replies
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Can’t view my bill

Hi I can’t view my bills on my app or when I receive a text it is giving me a link and when I try to open this to view my bill it doesn’t allow me to view this could I please have some support has this has been going on quiet a while now 

Apple Music benefit not linking

Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...

Mags51 by Explorer
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  • 2 replies
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Sport HD channels not working

I was recently migrated over from BT to EE for broadband and TV, and my migrated package included 'Big Sport' (nowTV sports channels + BT/tnt sports) as well as the HD upgrade.However, my sports HD channels on the provided ee TV box simply do not wor...

Sim query

I'm looking for a basic sim card for my dad's Doro phone. Not all sims these days work with phones that don't have 4G/5G. Are the EE pay as you go sims compatable for these phones?

DJ1961 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful