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EE box keeps restarted itself

Zack49
Investigator
Investigator

‎10-06-2024 12:37 PM

I have my broadband, and everyday it drops in and out and resets itself ALL the time now… it’s completely random and it just restores itself. This is little frustrating as I have family members who work from home and it’s just not good enough when they loose there work or stopped meetings on video calls! 
what can I do, as they not being very helpful ???

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎10-06-2024 12:42 PM

What EE BB plan are you on? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful