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EE app

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Maxell
Investigator
Investigator

‎10-07-2026 05:16 PM

I had full fibre about three weeks ago. The EE app worked all that time. The app then updated yesterday and now I can't  connect to the hub to see Wi-Fi controls, ect. I contacted EE and they said an update to correct this would be in two weeks. Anyone else have this problem?

12 REPLIES 12
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LordMatt
Investigator
Investigator

‎18-07-2026 11:35 PM - last edited on ‎19-07-2026 11:15 AM by EE Community Moderator

The app was working for you? Like, honest-to-god functional? 

[Message edited by mod] 

The only thing I like about EE is that their staff are generally nice people.
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ShadowCreek
Established Contributor
Established Contributor
In response to LordMatt

‎19-07-2026 10:25 AM - last edited on ‎19-07-2026 11:16 AM by EE Community Moderator

Yes, app fully working with all my products (mobile, tv, FTTC).  Long may it continue 🙏

[Message edited by mod]

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LordMatt
Investigator
Investigator
In response to ShadowCreek

‎20-07-2026 11:59 PM

Who or what did you have to sacrifice to get that? It has been hot garbage for me. I'm jealous. 

The only thing I like about EE is that their staff are generally nice people.
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