EE Wifi showing as open network

[qucharsky]

Hi, 

I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical settings in routers firmware to disable it. It’s really frustrating as I have opted out immediately yet it’s back again. Any advice?

Thanks

Adrian

[XRaySpeX]

At which f/ware update is your Smart Hub Plus?

My SH+ recently updated it f/ware to the latest Firmware version: r3.8.11-R-1414606-PROD-83002. However EE WiFi is present in list of visible SSIDs whether the router is ON or OFF & it was there before the update when the SH+ was at a much earlier level. Therefore it must be emanating from 1 of my neighbour's routers.

[bobpullen]

3.8.11 introduced 'EE WiFi' on my SH31B however, it was quickly disabled by using the controls in the 'Manage Broadband' section of the EE website. Not immediate but happened within a day from memory.

I think this is exactly how the older EE Smart Hub / BT Smart Hub 2 devices work too i.e. there's no local control and opt-in/opt-out is done via your account settings on the web.

[XRaySpeX]

@bobpullen : How do you account for the same EE WiFi SSID at weak strength still being there when my latest f/ware updated SH+ is switched OFF? I am opted in to EE WiFi.

[bobpullen]

@XRaySpeX - can't see how it's possible, unless like you say, it's the signal from a neighbouring device.

Using one of the available Wi-Fi scanning apps in smartphone stores should expose the BSSID of the access point (read: MAC address) which would likely offer some clues for anybody reporting that the SSID is still visible with their hub switched off i.e. if the BSSID differs to what is seen with the hub switched on, then it's pretty conclusive that it's a different access point.

[XRaySpeX]

@bobpullen : Thanks, I have already been over this with inSSIDer & Xirrus Wi-Fi Inspector.

EE WiFi is registering -91 dBm while the SH+ SSID is at -27 dBm.  A distant neighbour has an SSID BT-FMAnnx at same strength. Both have BSSID nn:CC:22:39:22:nn with bytes 2-5 in common. Therefore it must be him & not my SH+! In fact there are 2 neighbours with BT- SSIDs & separate but similar patterned BSSIDs, but sometimes 1 or other of their EE WiFi disappears while their BT- SSID remains, which is a bit confusing.

For this reason I cannot concur with the idea that the latest f/ware SH+ is broadcasting EE WiFi by default.

[bobpullen]

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@XRaySpeX wrote:

For this reason I cannot concur with the idea that the latest f/ware SH+ is broadcasting EE WiFi by default.

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I'd expect it to respect whatever the EE WiFi opt-in/opt-out state is for your account. The SSID definitely appeared for me when moving from 2.x > 3.x (until I disabled it). If somebody has previously opted out, then I'd like to think that they wouldn't see the emergence of the EE-WiFi SSID on upgrade to the latest firmware. Whether or not that's the case though...

[JimM11]

@bobpullen At the end off the day, when it appeared on yours and others that are reporting the sudden appearance of the EE WiFi on there EE Smarthub+ Routers, at least it does appear that there is a method off getting it off the router if indeed it is irksome, that router has enough to do without at least transmitting another band out for EE users to jump on...

Hope that it does follow, very misleading the actual EE text for the whole EE WiFi out and about free hotspot feature!

[XRaySpeX]

@bobpullen : I'm opted in for EE Wifi according to my MyEE a/c, yet it is not appearing for my router's BSSID, only for 2 distance neighbours'. Therefore in my case it is not showing any respect for the opt-in/out state as you aver. So I'm doubtful that it does for others who are also opted-in. I accept that it will respect those who opt-out.

So the only area of doubt that remains is the idea that the latest f/ware SH+ is broadcasting EE WiFi when user is in opt-in state.

An idea: Now you've opted out, please try opting in & see if the EE WiFi for your router's BSSID reappears. Then you can opt-out again.

[bobpullen]

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@XRaySpeX wrote:

An idea: Now you've opted out, please try opting in & see if the EE WiFi for your router's BSSID reappears. Then you can opt-out again.

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Will give it a go...

[XRaySpeX]

@bobpullen : Thanks.