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EE WiFi

Jhck96
Investigator
Investigator

‎23-12-2024 11:31 AM

Hi so I pay for EE WIFI I’ve woke up this morning and I can’t seem to be connecting too anything  is EE down? Thankyou

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎23-12-2024 11:36 AM

@Jhck96 : Is that the public EE WiFi network or EE Broadband to your home?

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Jhck96
Investigator
Investigator
In response to XRaySpeX

‎23-12-2024 11:38 AM

Hi it’s a public EE WIFI 

0 Helpful
Alex_H
EE Community Support Team
In response to Jhck96

‎23-12-2024 02:12 PM

Hi @Jhck96,

Welcome to the EE Community
 

We have a dedicated team setup to help with any public EE WiFi issues, I would recommend giving them a call or e-mail if you are still experiencing issues. You can find the contact details on the page here Contact us | Find WiFi hotspots | EE WiFi

Alex

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