17-03-2024 10:37 AM
Hi, I have just been at a premises that has EE WiFi. 'available to all EE broadband customers, just login' great !
However, if I try to login using my EE broadband email and password, after selecting EE broadband as my customer type, it just boots me back to the login page. How can I fix this?
Solved! See the answer below or view the solution in context.
17-03-2024 10:45 AM
Quite possibly. I believe it is only for EE New BB users, which would be from Nov. '23.
Which EE BB package have you?
17-03-2024 10:40 AM
Which "EE broadband email and password"? Those used by the router to connect to BB or those of your EE a/c? It should be the latter.
17-03-2024 10:42 AM
I am using my login details for signing into my EE broadband account on the EE website. I took out my EE broadband package in May 2022. Am I illegible perhaps?
17-03-2024 10:45 AM
Quite possibly. I believe it is only for EE New BB users, which would be from Nov. '23.
Which EE BB package have you?
17-03-2024 10:59 AM
I am on the 500mbps full fibre to your door package