EE Smart Hybrid Connect - how to test if it works

jongrayseal
Explorer

Hi,  I have a Smart Hybrid Connect HC10A which is connected via cable to my EE Smart Hub.  What is the easiest way to test if it works and what sort of speed I get?  I tried removing the incoming WAN ethernet cable from the smart hub router but that just resulted in the loss of all internet access.

I would appreciate any advice.

Many thanks

1 SOLUTION

Accepted Solutions
JimM11
Brilliant Contributor
Brilliant Contributor

@jongrayseal Removing the WAN cable is the way to test, takes 3-4 mins for the swap over, speed is dependant on the 4g network. Will copy the help info for you to go get. HTH

https://ee.co.uk/help/broadband/getting-started/hybrid-connect-set-up

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2 REPLIES 2
JimM11
Brilliant Contributor
Brilliant Contributor

@jongrayseal Removing the WAN cable is the way to test, takes 3-4 mins for the swap over, speed is dependant on the 4g network. Will copy the help info for you to go get. HTH

https://ee.co.uk/help/broadband/getting-started/hybrid-connect-set-up

jongrayseal
Explorer

Many thanks.  All works as you suggested!!  It took 20-30 mins to reconnect to the fibre after plugging the WAN back in.  But all good.  Appreciate your help.