EE Smart Hub & Smart Wi-Fi disc
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11-03-2024 09:47 PM
Due to being mis-sold a package, I originally ordered the 1.6gb Full Fibre and have already received a Smart Hub & Smart Wi-Fi disc.
I found out today that BT transfers aren’t allowed to have the top speed, it’s new contracts only.
So if I accept the 900mb will I need to return the Smart Wi-Fi disc, or can I still use it. Because when I try to re-order it tomorrow, I’m going to try and get the activation fee waived for the mis-selling of the product.
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11-03-2024 10:25 PM
The Smart WiFi Plus extender still works with EE 900 Meg FF.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-03-2024 11:57 PM
You mis-read the question, I understand it’ll work on the 900mb but the Smart Wi-Fi Disc as I call it isn’t included as part of the equipment, just the Smart Hub / Router.
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12-03-2024 12:00 AM
OK, well send it back then.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
