EE Smart Hub Pro cant change 6Ghz channel

[B00b1esRfun]

I have the 1.6Gbps service and have found the WiFi extremely disappointing coming from my Asus ROG GS-AX3000. From what I can see you cannot change the 6Ghz channel from 69. 

My 2023 Macbook Pro says that the 6Ghz channel is using a different SSID, of which it isn't as you can't split the channels on this piece of junk even if you wanted to. 

Also, why would EE supply a router with an ethernet cable that only supports a max of 1Gbps?!! 

The app is all but useless and the web based one is no better! 

I stupidly activated Game Enhance which has now swtiched my 6Ghz channel and despite turning it off the rescan for Channel 6 is greyed out. 

Any ideas please? 

[JimM11]

@B00b1esRfun Not sure but may only support smart channel. Where does it say only max 1Gb/s? Game enhancer who knows.

[GosforthUK]

WiFi enhancer it's a bit of crap here... it messed up my SH Pro badly /take like before I was getting 1.7 Gbps on 6 Ghz 320 MHz channel and after I switch that on, it default on 160 Mhz channell and barely going over 1 Gbps at all, and even after removal of WiFi enhancer by NextGen Guide, it refusing to go back to better performance, and defaulting on 1.2 Gbps over WiFi...

In fact, option to change 6 Ghz channel was never available for me, not before I activated WiFi Enhancer, not after... It was simply always on channel 69, and SCAN was always shaddowed... 

Another story is 5 Ghz, where SHpro start on channel 149 (empty channel), but after few minutes run down to 100(104) which now becoming quite congested, whilst more and more people getting SH Plus routers and newer routers from competitors also starting using 5-II band, or, even more stupidly, going to channel 36, where are at least 15 different APs from various neigbours and performance it's such bad, as I turned 5 Ghz and 2.4 Ghz off and running them on Omada system as before...

UTP cable 5E is fully capable provide up to 5 Gbps on such short run, and there is no any problem with cable to use it with SHpro, even I do recommend think about better cable anyways. I am using UTP 8.1 at any of my home runs, and even it's overkill at all, not see any problem to do so, and SH Pro it's ok with it (some older routers have problem with category 8 cables)...

[bobpullen]

023 Macbook Pro says that the 6Ghz channel is using a different SSID, of which it isn't as you can't split the channels on this piece of junk even if you wanted to. 

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What message is it showing you? You shouldn't need to split anything, and the SSID is merged from what I can tell. If you do need to split SSID's (albeit not 6GHz) then you can by using the Compatible WiFi feature.

Also, why would EE supply a router with an ethernet cable that only supports a max of 1Gbps?!! 

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They don't. Cat 5e is perfectly capable of supporting 2.5GbE over a reasonable distance.

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I stupidly activated Game Enhance which has now swtiched my 6Ghz channel and despite turning it off the rescan for Channel 6 is greyed out. 

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Don't understand this bit, can you elaborate? WiFi Enhancer shouldn't have any influence over radio operation.

[bobpullen]

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@B00b1esRfun wrote:

 From what I can see you cannot change the 6Ghz channel from 69. 

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It looks to be fixed, but is that a problem? Pretty unlikely that there's much congestion on 6Ghz 🤔

[bobpullen]

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@GosforthUK wrote:

Another story is 5 Ghz, where SHpro start on channel 149 (empty channel), but after few minutes run down to 100(104) which now becoming quite congested, whilst more and more people getting SH Plus routers and newer routers from competitors also starting using 5-II band, or, even more stupidly, going to channel 36, where are at least 15 different APs from various neigbours and performance it's such bad, as I turned 5 Ghz and 2.4 Ghz off and running them on Omada system as before...

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You're subject to DFS regulation here. If the router sees a sniff of traffic that it thinks might be weather/aircraft related then it *has* to move away from certain 5GHz channels. I'd take 100 over 149 any day of the week. The power output of 100 is better than 149 and I know from experience that a bunch of client devices don't work too well in the 149 space either (presumably because they are supported in the UK but not other European countries).

[GosforthUK]

@bobpullen be fair, none of channels 100, 120. 136 or 149 never kick DFS at my place (can't say same for things like 58 or 60 which waa prone to be very often affected).

My TP-link AP solidly sit on 120 and 136 without any change for more than 170, respectively 60 days, no DFS at all...

And considering, as I can see about 15 other APs now sitting on 100(104), it's more likely as no DFS there either..

Yeah, 100-124 benefit from 1W power density, versus 200 mW on say 149, which not bother me, whilst normally i have my TP-Link Omada APs set to low power and they was always solid.. I prefer less interference in combination with low power, than smashing full power and trying shout over others :))

[bobpullen]

@GosforthUK - different chipsets result in different behaviour. I've found the upper channels to be a real problem with some devices though. I'm a self-admitted Google fanboy and the Pixel phones are a nightmare at upper UNII-2-EXT e.g. I've seen them drop to 40Mhz because they won't use anything that isn't universally EU-accepting.

15 AP's on 100 is immense though. Guessing you must be in a co-located premises?

[GosforthUK]

have office block next door don't give me too much joy :] and their wifi APs are absolute nightmare...

Things like Ch 157, Hidden SSID and WEP with 20 Mhz width reporting self as 802.11n are anything, but perfect 🙂

but Most that APs are coming from newer equipment, recently sent out by BT, EE and others competitors. Be fair, 3 months ago, on 100 was 1 AP, now 15... And You don't want to see 36, 42 :]]]]

[GosforthUK]

At a moment, I am somehow on 1.4 to 1..55 Gbps down, 120 Mbps up on Wifi 6 Ghz (on EE SH Pro - 320 Mhz widht channel), which somehow saturate my 1.6 Gbps connection...

Still lower numbers, than before application of WiFi Enhancer (on start of using SH Pro), but much better than when it was active...

ok, unloaded 4-5 ms and loaded 16 ms is higher, than with WiFi enhancer, but ergo, still ok...

what it's interesting, after reseting (not only power cycling) ONT overnight, I was assigned weird IPV4 from range 5.81.199.xxx, which I seen only back on time, when I started using 1.6 Gbps BB, and otherwise it was from standard ranges...