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EE Pro 7 Extender Issues - Hopefully Fixed

How4
Valued Contributor
Valued Contributor

‎27-05-2026 12:45 PM

Had fallout issues with both new Pro 7 extenders filing to pair wirelessley, taking 20 minutes to re-pair, dropping off after pairing then just refusing to pair. Ended up reseting the extender again, disconnecting the Pro Hub 7 from the mains and starting again after the reboot. Just to avoid connecting by lead to pair I gave the wireless pair a go and it actually worked. For the very first time on either 6 or 7 versions. Fingers crossed but EE did say there is proper fix in the pipeline. 

1 REPLY 1
Christopher_G
EE Community Support Team

‎27-05-2026 03:43 PM

Hi @How4 

We're glad to hear that it seems to be working for you at the moment. Fingers crossed they continue to work properly going forward.

Our smart hub teams monitor these forums for feedback to find improvements in performance. I'll make sure they see this.

Thank you.

Chris