Community Activity

One account

I have both broadband, and mobile, I have All Rnd SIM UnI £36 6MHP, but I’m getting no £20 discount, even though it’s says I have the one account, please helps thank you. 

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

Resolved! Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

Away in south east Asia

Trying to set up my pay as you go sim (was told by the guy in the ee shop I would be able to do this while away) but having no luck I am able to receive texts from EE only (verification codes etc) but otherwise nothing is working… Is there anything I...

Auts99 by Investigator
  • 50 Views
  • 8 replies
  • 0 Helpful

add to plan not working

i am trying to add a graphics card to my plan for £45 per month but it takes the £10 upfront cost then instantly refunds. just keeps refreshing. is there a reason behind this?

ck2020 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Netflix

I already have included Netflix in my package i received message 4th marchHello Amitkumar, we wanted to let you know that your Netflix Basic plan as your Inclusive Extra will be changing to Netflix Standard with adverts by 18 April. You'll get better...

amiash by Contributor
  • 5 Views
  • 0 replies
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Deadlock Letter

EE have sent me a deadlock letter which is factually incorrect. When challenged they are refusing to amend the letter as apparently these can’t be changed. So in essence they want me to present a factually incorrect letter to the ombudsman as fact. H...

Wilkslee by Investigator
  • 8 Views
  • 1 replies
  • 0 Helpful