EE Hub return

[Wales220225]

do I need to return plugs and cables with the router? It won’t all  fit in a Jiffy bag 

thanks

sean 

[XRaySpeX]

@Wales220225 : Did not EE not send you a pre-paid & addressed return bag? It should fit all.

[Wales220225]

No I did not receive a Jiffy bag the email says return the router in one so my question is do I also send back the plugs and cables? 

[JimM11]

@Wales220225 Yes everything is best to be sent back, pity you did not keep the original box it all came in!

[XRaySpeX · Accepted solution]

If you have not received a return bag you may call 0330 123 1105 for 1. 

When posting it, keep the proof of postage as evidence in case EE deny receiving it & make a note of its serial no.