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Re: Roaming charges in Morocco

I also just encountered this on my holidays. EE is a rip off. I’m fortunate my contract expires August cancelling this sim free rolling contract ASAP.They charge me £324.70 for receiving calls whilst on holidays in Marakkesh.I wasn’t aware this was h...

Hakeem11 by • Investigator
  • 70 Views
  • 4 replies
  • 5 Helpful

Tampered seal Nintendo switch 2

Hi, I'm a monthly contract customer and bought Nintendo switch 2 (mario kart edition) from your shop, it has security seal tampered, I can't check it if the code is working because it's a gift for my son and it will be opened on Friday. Do anyone had...

RasJaras by • Explorer
  • 48 Views
  • 2 replies
  • 0 Helpful

Port Fowarding

I need to set port forwarding with my security base station . Having problems after login EE hub and input all needed data and save the setting . But finally is not working

Scam to all numbers from 150

I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...

Mupiro by • Visitor
  • 66 Views
  • 2 replies
  • 2 Helpful

Resolved! App not working properly

Appalling App! Just moved my broadband to here, set up the Smart app Via the setup through app with sincere difficulties, I managed a way around it in the end. My purpose for the app is to control the WiFi due to me paying an extra £5 for WiFi enhanc...

Jbong23 by • Explorer
  • 373 Views
  • 4 replies
  • 1 Helpful

Transfer to EE from Virgin costs to be covered

I have transferred to EE from Virgin and the sale said the transfer fees would be covered as part of the package even if in contract. I received an email to this effect. No amount was mentioned just that it would be covered. However Virgin have now b...

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