09-04-2025 07:55 PM
Hi i was a customer of BT and have moved to EE. I have broadband only fibre and first 3 months are free. I only moved to EE because i was out of contract and BT were charging me a lot more than a contract. I wasnt unhappy with BT service internet has always worked well.
I now have received the EE smart hub but I still have the BT halo hub connected and the internet seems to be working the same as before the switch no problems. BT said I didnt need to return the halo hub because it is quite old. I live by myself and my usage is quite simple I just have a desktop computer with ethernet and internet and dont need or want anything else like wireless or apps. Internet has always worked well and seems fast.
So my idea at the moment is to keep the EE smart hub as a back up and carry on using the original BT hub. I worry if i connect up this new hub I will makes things worse or something will go wrong. Am I able to stick with the BT hub for the foreseeable future? and what advantages and benefits are there if I use the new EE hub over the BT hub?
Thank you for any help or advice.
10-04-2025 12:19 AM
No, Full Fibre would be called Full Fibre 50 Essentials. You're on partial fibre (FTTC) & would be connecting your router to a standard BT phone socket.