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Digital home phone won't connect

Les9999
Explorer

‎21-05-2024 06:25 PM

I've just 'upgraded' from BT to EE. My digital phones won't connect

 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-05-2024 06:36 PM

Where are you plugging the base station? Is it plugged into the phone socket at the back of the router or the digital adapter?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Mustrum
EE Community Star
EE Community Star

‎21-05-2024 06:40 PM

@Les9999   Looking at other similar posts it would seem it can take a day or two to get digital voice up and running.

How are you trying to connect?

Have you spoken to the Broadband Care Team?

0 Helpful