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Data boost not received.

Olliehockin
Investigator
Investigator

Hi All, 

I switched to EE Broadband around a month ago and as yet have not received the data boost to my Mobile account. Anyone know how long this normally takes?  

3 REPLIES 3
Mustrum
Ace Contributor
Ace Contributor

@Olliehockin   It is normally done within 28 days after your broadband has gone live.

12Erika
Visitor

I am in the same situation. I did not receive data boost on my mobile account. And I have my broadband for a month already.

 

did you get yours already?

Katie_B
EE Community Support Team

Hello @12Erika

Welcome to the community. 

I would recommend giving us a call so our customer care team can chase this for you. 

Katie