26-04-2023 09:24 AM
Hi All,
I switched to EE Broadband around a month ago and as yet have not received the data boost to my Mobile account. Anyone know how long this normally takes?
26-04-2023 10:32 AM
@Olliehockin It is normally done within 28 days after your broadband has gone live.
28-04-2023 12:28 AM
I am in the same situation. I did not receive data boost on my mobile account. And I have my broadband for a month already.
did you get yours already?
28-04-2023 08:15 AM
Hello @12Erika.
Welcome to the community.
I would recommend giving us a call so our customer care team can chase this for you.
Katie