Contract price increase after only a few months?!

[R_N_H]

Does anyone else find it slightly annoying (understatement!) that after you do your research to find the best price phone/broadband, you negociate a reasonable price.... and then within 6months the price goes up by more than 10%?

Company to Customer loyalty seems to go out of the window rather quickly too (I've been with Orange/EE since the company started)..... time to reconsider when they can do pretty much what they like!

All comments and thoughts welcome (polite one's)! ;o)

[R_N_H]

Yes I have read the T's & C's...... and you might be missing the point?!

Maybe it's time to delete the post as some replies can be a little tedious to read! ;o)

[XRaySpeX]

You have an hour to delete your post as long as it hasn't been replied to. You have no right to delete other peeps' posts.

[bristolian]

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@Bobsp wrote:

My old provider has also increased but by 6% for mobile.

It seems EE have just thrown a number at the increase.....

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Ofcom have long since accepted the concept of mid-contract price rises.

During Covid years, an "inflation plus 3.9%" basis was chosen, but when inflation went over 10% this attracted a lot of consumer complaints. So Ofcom have now legitimised fixed-price increases each year, which can often be a higher percentage on lower-priced contracts.

But they're keeping things simple...

[garybs29]

Blame the serial switchers. Years ago companies did price increases & people could cancel as they weren't in the t&c'a so people constantly changed providers. Companies now write them in to stop that