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Compensation

Demsilou
Visitor

‎20-06-2023 12:33 PM

How do I take to EE about compensation I waited 10 days for Wi-Fi to be turned on and they said I would get some money on my account to pay my first months bill 

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎20-06-2023 12:49 PM - edited ‎20-06-2023 12:51 PM

@Demsilou : You'll get any Automatic compensation due when the installation has been completed. In the meantime you'll need to speak to CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)