Changing Home Hub settings

[Razboy]

My Home Hub was recently replaced as the old one developed a fault. I want to access the settings on my new Home Hub but when I use the IP address 192.168.1.254 I see message saying that a secure HTTPS connection is required. When I follow the link to proceed the new webpage does not load, just  spinning white dots below the EE symbol........ Help please?

[XRaySpeX]

Thanks, @Brian160 , I've already got it from the horse's mouth rather than rely on your speculation.

[Brian160]

I have noticed your tendency to post unpleasant and offensive comments. Why do you do that?

[bobpullen]

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@Brian160 wrote:

The missing security certificate is annoying and EE should fix it. It's not rocket science.

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@Brian160 - how would you propose they fix it? The security certificate is not 'missing', it just hasn't been signed by a public certificate authority. A web-browser is always going to grumble about a self-signed certificate, and I imagine lifecycle management of individually-issued CA certificates across millions of customer hubs would be an absolute nightmare!

If it really bothers you, then you could download and import the certificate to the trusted store on your local devices, which would bypass the browser warning. 

[Brian160]

The SH+ is the first router I have used that triggers the missing/invalid certificate warning. My previous BT router didn't do this. My previous third party routers didn't do this. EE seems to know about the issue but isn't in any hurry to fix it.

If you really wanted to be helpful you could explain how I could implement your suggested workaround.

[bobpullen]

If you were to try accessing your previous router admin pages by explicitly prefixing the address with https:// then one of two things would have happened: -

1. You wouldn’t be able to access the router over a secure link at all, or

2. you’d see exactly the same error message you’re seeing on the Smart Hub Plus

Perhaps counter intuitively, the error is actually an indicator that your traffic is secure/encrypted, whereas with your other routers everything will almost certainly have been transmitted unencrypted and in plain text - anyone on your network with the know how could intercept it. 

Steps for importing the certificate depend on the device you’re dealing with; Google is your friend. The page here is talking about a different set of circumstances but details the sort of thing that would be required on Windows - https://support.kaspersky.com/cyber-trace/4.1/174127

[bobpullen]

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@Brian160 wrote:

The SH+ is the first router I have used that triggers the missing/invalid certificate warning. My previous BT router didn't do this. My previous third party routers didn't do this....

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Of relevance: came across this the other day after updating the firmware on my Asus Router to the latest version: -

[JimM11]

@bobpullen The Asus is now HTTPS and Trusted security cert!

[bobpullen]

@JimM11 - not sure what you mean? The screenshots above are from an Asus firmware that was released 08/08/2025 and they describe that accessing the hub via IP will return an untrusted warning (same 'issue' @Brian160 is referring to with his EE hub).

The screenshots advise that the hub's certificate can be downloaded/imported to the local machine's trusted store i.e. exactly the suggestion I offered @Brian160 for his EE hub.

Point I was making though, is that there are other hubs out there that are encouraging HTTPS connections for local admin, and they too present browser warnings.

[JimM11]

@bobpullen Asus is now 100% https since the latest FW, you can no longer get to the router by http at all!

[bobpullen]

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@JimM11 - thanks. I think we're essentially saying the same thing then 🙂