Change engineer appt

[Jax1711]

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I need to change an engineer appt and the link isn’t allowing me to !!!

[Chris_S]

Hi @Jax1711 Thanks for getting in touch with us here at the community.

If you're having trouble with the link, I'd recommend giving us a call, so that one of our guides can re-arrange the appointment for you.

You can dial 150 from an EE phone, or 0800 079 8586 from any other phone.

Chris S

[Jax1711]

Sorry Chris but I am coming away from Vodafone. I still have their SIM card and there is no signal where I am!  Having to help a friend who is very ill. They were coming to sort TV and WiFi out tomorrow . Why can’t I just email you or have live chat like Vodafone does? 
I have tried the link for the last 48hrs and it just states there is a technical issue. I don’t want to get charged for a wasted visit. 

[Christopher_G · Accepted solution]

I'm sorry to hear that your friend is ill, it's very nice of you to try and help them with this, @Jax1711 

Could you try the link on a different device or browser please?

We don't have access to your account here, so cannot cancel the order. All of our contact information is on our contact us page.

Could you give us a call when you have service, or from another phone please?

Chris

[XRaySpeX]

Why is an engineer coming for an Apple device?