Cancel my broadband

Carpking40y
Explorer

‎24-01-2024 08:40 AM

Hi please cancel my broadband subscription with you as I have dementia and I am going into a care home please respond asap so I don’t have to worry about it plus cancel home phone please respond asap 

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-01-2024 08:51 AM

To cancel your EE BB & Home Phone  you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Carpking40y
Explorer

‎24-01-2024 09:06 AM

Cancel my broadband and phone line 

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XRaySpeX
EE Community Star
EE Community Star
In response to Carpking40y

‎24-01-2024 09:19 AM

@Carpking40y : This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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