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Can you force a wireless device to use 6GHz instead of the WiFi Extender?

mrhuk
Contributor
Contributor

‎22-02-2026 11:38 AM

I had Fibre 900 installed recently, and I'm using the EE Pro router and I've noticed my iPhone is now connecting to the WiFi Extender instead of 6GHz like it did originally, which has halved its speed. I'm wondering if it's possible to force a device to use a certain frequency? My phone is almost always on my work desk next to the router. My Fire Stick 4K Max is also 6GHz, and that is connecting to 6GHz correctly. Out of 12 wireless devices, 9 are connecting to the extender, even if they're within spitting distance of the router. 

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5 REPLIES 5
JimM11
Community Hero
Community Hero

‎22-02-2026 01:53 PM

@mrhuk All that is showing is you more than likely do not need a smart wireless extender at all, so switch it off and see what jumps over to the main Hub...

The devices make the decision were to go and they must be thinking Extender is best!

You cannot band select with a EE Pro hub, they don't allow it at all and neither can you predict were the device in question is going to go, stand next to the hub, switch the wireless off on the mobile, leave it a minute then back on and see if it prefers the Hub or the Smart Wireless!

 

mrhuk
Contributor
Contributor
In response to JimM11

‎22-02-2026 04:12 PM

Yeah, I don't think I need the extender, it just came with the package so I thought I may as well use it, I'll try without it later. 

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JimM11
Community Hero
Community Hero
In response to mrhuk

‎22-02-2026 04:24 PM

@mrhuk That is the problem, a lot off people do not understand too much wireless WiFi thrown about everywhere can be just as bad as not enough, can be a vey fine balance, mesh is also very difficult at times and is equally as bad, the thought is let's just get 3 wireless extenders stick them wherever we think and watch them all bump heads off each other (not work) (work) then ((not work etc etc)), scratch the head but we bought all this is should just work great, it just does not work out that way at times...

The test is speed test way past the smart wireless and see what you get, say 100Mb/s, then switch it off and if no dramatic drop in speed then smart wireless extenders are just not needed! No two homes are the same so what works for one may just not work for another! 

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mrhuk
Contributor
Contributor
In response to JimM11

‎22-02-2026 04:32 PM

I haven't turned off the extender yet, but the phone decided to join the 6GHz band and I went from 457Mbps to 868Mbps, which is wild because I only get 870-880Mbps over Ethernet on my desktop. WiFi 6e is legit. 

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JimM11
Community Hero
Community Hero
In response to mrhuk

‎22-02-2026 04:40 PM

@mrhuk The spec off the EE Hub is all detailed below and yes it is a tri band device but you have to be either very powerful or have good devices on the 6Ghz band, faster you go on the higher speed frequency's tighter it all needs to be!  Easy to push 2.2Gb/s over my NON 6e Network, do it all the time on a daily basis internally!

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

 

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