Calls registered on the bill?

MichaelJohnson1
Visitor

Dear all, have 4 x calls registered to my bill this month.

All to the same number in Leicester over relatively short period of dates.

Calls not made from here and to be honest can't remember when I last used the landline phone. On  checking the number it appears its been checked several times for scams etc.

Anyone experienced this before I raise it further. 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @MichaelJohnson1 

Welcome to the community. 

If you have numbers showing on the bill that you don't recognise and no one in the house has made these, please get in touch with our broadband technical support guides who can get these calls investigated for you. 

Please let me know how you get on 🙂

Leanne.

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1 REPLY 1
Leanne_T
EE Community Support Team

Hi @MichaelJohnson1 

Welcome to the community. 

If you have numbers showing on the bill that you don't recognise and no one in the house has made these, please get in touch with our broadband technical support guides who can get these calls investigated for you. 

Please let me know how you get on 🙂

Leanne.