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Community Activity
Online Shop - Can't use the discount code on certain phones
I have been looking at purchasing a new phone S25 standard is my go-to choice. I have various discount codes that I want to apply.I go online and choose the phone plan and the code doesn't work.I then run a test on a couple of other phones and the co...
Help! You closed my account
So I’m out of the UK again until next month and had arranged to go back to pay as you go. However it says my account is now closed!!there is no live chat on the app and I am barred from calling!!! Help.
Contract discount phishing scam
I received a phonecall from a random mobile number and they were claiming to offer me 40% on my current contract offer.They said I would receive a text from EE with a pin code and wanted me to verify what the code was. The text was a genuine EE text ...
Unknown number in EE app? (it was a smartwatch)
Upon opening the EE app I noticed a number in there that I did not recognise, and after a call with 150 we worked out it was an old watch that was cancelled years ago. I wasn't able to interract with it or do anything but see the number, but wanted t...
Using inclusive extras
Hi can anyone help me please I have the Xbox game pass as my inclusive extra. How do I set it up or link it to my xbox account? Thanks in advance.
Open letter to Claire Gillies
Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...
Resolved! Scam call offering me a 30 percent discount
Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...
Can't make international calls from Taiwan
Hello, I am having the same issue calling the UK from Taiwan. I have activated the option so that my UK data and calls can be used in Taiwan for 24 hrs to enable calls but I all calls are failing - including 150 to EE. Help!
Coverage in the Isle of Dogs
Update: 28 May 2025 Over the past few months, our engineers have completed legal negotiations and have legally acquired the land from the landowner. The equipment will be built on a high rise building and we are working with the council to make sure ...
how can i find out if my EE pay monthly handset contract or SIM-only plan was be
how can i find out if my EE pay monthly handset contract or SIM-only plan was before 7 July 2021
