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Broadband

Johnson1996
Visitor

‎10-02-2025 06:27 PM

Just wondered if anyone could help me, my EE hub has been playing up a lot recently. Especially whilst trying to game. I have disconnected all other devices besides my game that was connected to my internet but still no joy. 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎10-02-2025 06:36 PM

@Johnson1996   Exactly what is the problem you don’t say, 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎10-02-2025 06:37 PM

@Johnson1996 : How's it playing up. Give some details if you hope for us to help you.

Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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