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Broadband

Paulette4
Visitor

‎20-09-2023 09:18 PM

My Internet has gone down  anybody else having issues

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2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎20-09-2023 09:45 PM

@Paulette4   Unlikely you will hear if others on here are having issues, but have a look at the following Help page and let us know more details what works and what does not.

https://ee.co.uk/help/broadband/fix-problem 

 

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XRaySpeX
EE Community Star
EE Community Star

‎20-09-2023 10:25 PM

BB issues are rarely localised but specific to your own line.

If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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