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Broadband

mrmouse1970
Visitor

‎05-12-2022 09:58 PM

I’ve only just activated my broadband connection but received a bill already 

why 

0 Helpful
2 REPLIES 2
Mustrum
Ace Contributor
Ace Contributor

‎05-12-2022 10:29 PM

@mrmouse1970   welcome to the forum. The following Help page explains when your first bill is issued and is due.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-home-broadband-bill/when-wi... 

HTH

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎05-12-2022 10:43 PM

You always pay BB bills 1 month in advance from all ISPs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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