Broadband

Harrysheppard
Visitor

How do I cancel my broadband

1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

@Harrysheppard   have a look at the following Help Page and follow the steps. Do not cancel your Direct Debit until yu have had your final bill, otherwise any refunds due will be delayed.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan 

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2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

@Harrysheppard   have a look at the following Help Page and follow the steps. Do not cancel your Direct Debit until yu have had your final bill, otherwise any refunds due will be delayed.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan 

XRaySpeX
EE Community Star
EE Community Star

To cancel your EE BB & Home Phone either:

  • If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
  • If you want to migrate your BB to another ISP other than VM & if you're not changing to or from FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP