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Broadband super slow

dan11596
Explorer
 
2 REPLIES 2
dan11596
Explorer

My broadband is registering 45Kbps, that's a download speed of 0.17mb and an upload speed of 1.0mb, that is the wordt I have known, yet EE say Broadband is good in my area  Chartham near Canterbury.

XRaySpeX
EE Community Star
EE Community Star

Which EE BB package do you have? It's Guaranteed Min. Speed?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP