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Broadband speed currently 60mb - moving and going down to 35mb

helloimnik
Investigator
Investigator

‎07-10-2024 09:49 AM

So I'm having to move and turns out the area doesn't have full fibre (apparently) even though Truespeed are there. Anyway, wondering if anyone has piddle poor speeds like 35mb and can effectively work from home and do online gaming with that (only one user)?

Also paying £41.99 at the moment for 60mb and they want to charge me more for less 😂 at £46.99. I'm trapped in this contract until next year and no one at EE seems to be that helpful. I've been told that I can downgrade my plan when I move which apparently won't affect the speed. Anyone have any similar situations here?

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6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎07-10-2024 10:00 AM

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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helloimnik
Investigator
Investigator
In response to XRaySpeX

‎07-10-2024 10:05 AM

It's going to be 35mb but what I'm not sure is if that's enough to work from home on, would like  people to comment to let me know 😄

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XRaySpeX
EE Community Star
EE Community Star
In response to helloimnik

‎07-10-2024 10:29 AM

Is it? 35 Meg as sold & advertised is technically really 40 Meg capped on an 80 Meg line.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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helloimnik
Investigator
Investigator
In response to XRaySpeX

‎07-10-2024 10:35 AM

That's what the EE guy told me.I just checked your checker, so it will be 80mb? Might need help deciphering this one


Screenshot 2024-10-07 at 10.34.55.png

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XRaySpeX
EE Community Star
EE Community Star
In response to helloimnik

‎07-10-2024 10:47 AM

Yes, EE should be offering you 80 Meg FTTC, which they'll advertise as 76 Meg.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
helloimnik
Investigator
Investigator
In response to XRaySpeX

‎07-10-2024 10:57 AM

Thanks - every time I've spoke to someone there they don't really know what they're doing. The first guy said he couldn't offer me anything cheaper, which isn't true - the second person said I could downgrade when I get in there. I'm not too happy with having to pay more money. I guess I"ll see how it goes when I get in there

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