Broadband only

[Ree86]

Ive a dd set up but the money isn't guaranteed to be in my bank account that day. If I top up my account the amount due will they take that for payment or still take dd an charge me for late payment

[JimM11]

@Ree86 They will come back one more time, 7 day's later to get the payment if successful then adjust you DD date on your account for a better date, the norm is bill date produced, then payment is taken 7-8days later from your account. See a bill and work it out what is best for you. If late payment's get charged you will see that on the next bill following month.

Set up and manage your payment methods with EE | Billing and Payments Help | EE

[XRaySpeX · Accepted solution]

If you have a DD in operation you can make a manual payment before your billing date & it will be used towards your bill & the DD taken will be reduced accordingly. Making a manual payment on or after your billing date would be too late to stop the DD being auto taken in full. Even if the DD fails the 1st time of asking it will be auto attempted again about 7 days later.