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Broadband not working

Amymccallum1234
Visitor

Hello my internet isn’t working and I have 3 children unhappy as they can’t get on games ect 

1 SOLUTION

Accepted Solutions
JimM11
Community Hero
Community Hero

@Amymccallum1234 Quickest way is to EE CS and contact us or HELP to 66033, you are running out of time for this evening though!

 Contact Us To Request Technical Support for Broadband and Landline | EE

 

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2 REPLIES 2
JimM11
Community Hero
Community Hero

@Amymccallum1234 Quickest way is to EE CS and contact us or HELP to 66033, you are running out of time for this evening though!

 Contact Us To Request Technical Support for Broadband and Landline | EE

 

XRaySpeX
EE Community Star
EE Community Star

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP