Broadband flashing orange for about day now

Alan13631 · ‎06-10-2024

Northerner · ‎06-10-2024

Have you checked the cables and restarted the box.

Thanks

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XRaySpeX · ‎06-10-2024

Which EE BB plan are you on? What EE router do you have?

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Alan13631 · ‎06-10-2024

Hi yes have checked all cables and switched off for while still same

Alan13631 · ‎06-10-2024

Hi it's the original Plusnet router

Mustrum · ‎06-10-2024

@Alan13631 have you checked the routers broadband name and password? Is it really a Plusnet one?

Or have you used Broadband check on this help page? https://ee.co.uk/help/broadband

Alan13631 · ‎06-10-2024

Hi yes checked those as well