29-08-2024 06:53 PM
Broadband box switches its self off randomly all connections are OK
30-08-2024 04:02 PM
You are not helping us to help you by not answering our Qs.
30-08-2024 04:46 PM
Good afternoon @Woodturner21!
Welcome to the EE Community, and I'm sorry to hear you've been having some broadband trouble recently too.
As a few of the guys have pointed out here, if we can find out a bit more detail about the equipment you're using then we'll be in the best position to give some advice.
I can see you've mentioned that the broadband 'switches off'. When you notice this, is your Hub losing power completely, or do you see a change to the lights on the front?
Peter
30-08-2024 08:08 PM
30-08-2024 08:13 PM
@Woodturner21 Try following the steps below.
If you need help with your broadband, text HELP to 66033
If you need help with your landline, text PHONE to 66033
Opening hours:
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