Bills

[izabella4]

Hello, I have been a customer for two months and I was supposed to pay 29.99 for the Internet and I pay 36.99, this is not what I agreed on.

[Mustrum]

@izabella4  there is no account access on here so you will need to give the broadband care team a call.

Have you looked at the detailed section on your bill? Do you have any extra services added?

Contact us about your broadband and landline

Call us

Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

Text relay and sign language services

To make a text relay call using the Relay UK service, dial 18001 in front of the following number:

07953 966 150

Contact us through a sign language interpreter

[JimM11]

@izabella4 We are customers like yourself and this forum has no account control so no one will have any details about you. The link below if you need select and follow will get you to customer billing so you can have a guide take a look for you.

Contact EE

Contact us about your broadband and landline

Call us

Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.