Bill receipt being sent to wrong email

ChrisPulsford · ‎05-12-2025

Hello, I was wondering how I can change the email address my broadband bill receipts are sent to

Debbie_G · ‎05-12-2025

Thanks for coming to the community.

Just to add to the information already provided by @XRaySpeX, you can find more details on our How Do I Edit My Personal Details in EE? Help page. This includes steps for updating your details using both the app and webpage.

Debbie

View solution in original post

XRaySpeX · ‎05-12-2025

Edit your contact email addy in your EE Profile.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Debbie_G · ‎05-12-2025

Hi @ChrisPulsford.

Thanks for coming to the community.

Just to add to the information already provided by @XRaySpeX, you can find more details on our How Do I Edit My Personal Details in EE? Help page. This includes steps for updating your details using both the app and webpage.

Debbie