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Auto Cease Order

Johnf621
Investigator
Investigator

‎11-04-2026 08:43 PM

Hi, 

I am having trouble getting information from EE. I have placed an order for broadband and they have  cancelled. Looking at the account it says  Auto Cease order and says I have cancelled. I haven’t cancelled.  Any idea what this means. They have been very unhelpful so far. I was promised a call on Friday but they never called back. I am doing a one touch switch from Talk Talk.

thanks

John

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎11-04-2026 10:25 PM

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Johnf621
Investigator
Investigator

‎11-04-2026 11:18 PM

IMG_2765.jpeg

0 Helpful