Apple Airplay Wi-Fi connection issue
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13-01-2025 11:14 AM
Hi,
my airplay connection to a small hifi unit has started glitching - it drops the connection for a few seconds then works again, then drops again, over and over. Is anyone else experiencing this or have a suggestion to fix?
more detail….this has worked fine for almost a year now, and this problem started around two weeks ago.
I have several iOS devices, and this happens with all of them.
The problem doesn’t occur if I airplay to a Sonos device or Apple TV unit.
I have done a factory reset on the hifi unit, and reset the Wi-Fi connection. But that didn’t fix it. The unit sits maybe four feet from the router.
I have also done a router reset. All to no avail. This is driving me mad! Has anyone else seen this? Cheers. Mike
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13-01-2025 12:41 PM - edited 13-01-2025 01:39 PM
@Mikegf04 What make is the Airplay Hi-Fi unit, if everything else is working, why do you suspect it is an EE Router issue?
You are the first IOS / Airplay etc, posting with issue, did it co-inside with a IOS software update, or possibly a EE FW update to the router, IOS you will know about, EE will have to get you take a look see on the router.
For the EE side, what router do you have, picture link below if you need to look see.
https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs
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13-01-2025 01:39 PM
Hi. It’s a Marantz mcr 611. It’s worked perfectly with airplay for years, apart from when I first got the router last April, when I had to restart the router several times to make airplay work. Cheers.
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13-01-2025 01:45 PM
@Mikegf04 Did you per chance see that the airplay is broken with the latest IOS update?
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13-01-2025 02:03 PM
No I didn’t!! Off to investigate….is that just for Marantz? Cheers
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13-01-2025 02:06 PM
@Mikegf04 It appears to be an apple IOS thing so airplay may just upset a lot of end devices, do post back if it is not that though.
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13-01-2025 04:06 PM
Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
