Air pods4

[Matthew182]

Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so  but  no one seems to be able to help me so...   can  any one gelp me 

[Peter_W]

Hey @Matthew182, have you filled this out again? 

Our team will aim to review the details of your case as soon as they can, so please keep us posted on how things go.

If needs be we can definitely get this chased for you.

Peter

[Matthew182]

Thank you the code yo claim air buds is ublemtc3 i talked to two ee
employees who asdured me they wld pass it on to relevant ppl but to no
avail

[Peter_W]

Thanks @Matthew182, so have you been able to claim with that code, or are you still waiting?

Also did you fill out the form @XRaySpeX  shared?

Peter

[Matthew182]

Hi there i got a call from bt guide daren ********  i was wondering if you cld get him to call me 

[Mod edit: Removed employee surname]

[XRaySpeX]

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

[Matthew182]

You dont know who i am check forum check complaints form i did get a call from bt guide  i am miffed what you said but dealing with this company i do not expect any thing else  and you will not get thumbs up 

[XRaySpeX]

We have no access to your complaints form nor anything to do with your specific a/c. This is not CS but a peer-to-peer user forum.

[Peter_W]

Good afternoon @Matthew182.

Nobody will directly call you from these forums, but I can see you were advised to raise a complaint via our online form last week.

If you fill this out online, a member of our team will be in touch after reviewing your case, so this is likely where the call has originated from.

Peter

[Matthew182]

Hi peter i filled in complaint form and some one did call me and is ment to be calling me after 4 so fingers crossed lol 😆