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Add my account to my ee

Sie68
Visitor

Why when I fill in my landline number for my broadband and landline it doesn't accept it

4 REPLIES 4
infinitywaiter
Prodigious Contributor
Prodigious Contributor

If you are referring to adding your broadband to your own EE account, then you would be best suited contacting EE directly.

https://ee.co.uk/contact-ee

https://community.ee.co.uk/t5/EE-app-and-website/How-to-contact-EE-through-Live-Chat/td-p/1262714

However, if you are simply referring to the number on the website checker, then just add it as one long number.

I do not subscribe, so please do not always expect a reply.
XRaySpeX
EE Community Star
EE Community Star

@Sie68 : Where are you filling in your landline number?

If you've already got BB & landline from EE, you don't register the landline number separately. It's part of your BB a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@infinitywaiter : There is no Live Chat for BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
infinitywaiter
Prodigious Contributor
Prodigious Contributor

That was linked just in case they preferred to use the live chat option instead of calling etc, however thanks for the info.

Hopefully @Sie68 replies and explains in more detail so that they can get help if they've not already got it sorted.

I do not subscribe, so please do not always expect a reply.